At q787, we take your personal information seriously. This Privacy Policy explains exactly what data we collect from Pakistani players, why we need it, how it is stored and protected, and what rights you have over it. No jargon, no vague statements — just clear answers.
Six key things every q787 player should know about how we handle personal data
q787 collects personal information that is necessary for operating a gaming platform — your name, date of birth, contact details, and payment information. We do not collect data for the sake of it. Every piece of information we hold has a clear, specific purpose, and we do not retain data longer than that purpose requires.
All personal data held by q787 is stored on secured, encrypted servers. Sensitive data such as payment details and identity documents is encrypted both in transit and at rest. Access to personal data internally is restricted on a need-to-know basis — not every team member can see your information, only those with a legitimate operational reason to do so.
q787 does not sell, rent, or trade your personal information to third parties for marketing or any commercial purpose. Data sharing with third parties is limited to service providers who help operate the platform — payment processors, identity verification services, and fraud prevention tools — all of whom are bound by strict data handling agreements.
Registered q787 players have the right to access, correct, export, or request deletion of their personal data at any time. These rights can be exercised by contacting q787 support. Requests are processed within a reasonable timeframe. Some data may need to be retained for regulatory compliance purposes even after an account is closed, and this is explained clearly in the relevant section of this policy.
q787 uses cookies and similar technologies to make the platform work correctly and to improve your experience. Essential cookies are required for basic functionality. Analytics and functional cookies help us understand how players use the platform so we can improve it. You can manage non-essential cookies at any time through your browser settings or the q787 cookie preference centre.
q787 may send promotional messages about bonuses, new games, and platform updates to registered players. This is optional — you can opt out of marketing communications at any time through your account settings or by responding to any marketing message with an unsubscribe request. Opting out of marketing will not affect your ability to use the platform or receive essential account notifications.
This Privacy Policy applies to all personal data collected by q787 through the q787.app website, the q787 mobile application, and any other services or channels operated under the q787 brand. References to "q787", "we", "us", or "the platform" throughout this document refer to the operator of the q787 gaming platform.
By registering an account on q787, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines.
We are committed to handling your personal information transparently and with respect. If you ever have questions about anything in this policy, you can contact the q787 support team at any time for a plain-language explanation.
q787 collects personal data through several different channels and for specific operational reasons. The categories of data we collect are as follows:
Registration Data
Identity Verification Data
Financial and Transaction Data
Platform Activity Data
Communication Data
Every piece of data q787 collects is used for a specific, defined purpose. The main uses are:
q787 processes your personal data on the following legal grounds:
q787 does not sell or commercially share your personal data. We share your data only with third-party service providers that help us operate the platform, and only to the extent necessary for those specific services. All third-party providers are required to handle your data in accordance with strict data processing agreements.
Categories of third parties who may access your data in the course of providing services to q787 include:
In addition, q787 may disclose personal data where required by applicable law, court order, or a request from a legitimate law enforcement or regulatory authority. In such cases, we will disclose only what is legally required and will notify you where we are permitted to do so.
q787 retains personal data for as long as it is necessary for the purposes it was collected. After an account is closed, some data is retained for a further period to comply with legal and regulatory obligations, including anti-money laundering record-keeping requirements, which typically require transaction records to be retained for a minimum of five years.
q787 uses cookies and similar tracking technologies on the website and mobile app to make the platform work, to remember your preferences, and to understand how players use different features. A cookie is a small file placed on your device when you visit a website or use an app.
| Cookie Type | Purpose | Required |
|---|---|---|
| Login sessions, security tokens, platform core functionality | Always On | |
| Page visits, session duration, feature usage — anonymised aggregate data | Optional | |
| Saved preferences, language settings, game display options | Optional |
Essential cookies cannot be disabled as they are required for the platform to function correctly. For analytics and functional cookies, you can manage your preferences through your browser settings. Most modern browsers allow you to block, restrict, or delete cookies — instructions for doing this are available in your browser's help section.
As a registered q787 player, you have the following rights over your personal data. To exercise any of these rights, contact q787 support — we will respond within a reasonable timeframe.
Right of Access
You can request a copy of the personal data q787 holds about you. We will provide this in a clear, readable format.
Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you can request that it be corrected. You can update most account details directly through your account settings.
Right to Erasure
You can request that q787 delete your personal data. Note that some data must be retained for legal and regulatory compliance reasons and cannot be deleted on request, but this will be clearly explained in any response to an erasure request.
Right to Data Portability
You can request a copy of your personal data in a structured, machine-readable format for transfer to another service if applicable.
Right to Object
You can object to the processing of your personal data for marketing purposes at any time. You can also raise objections to processing based on legitimate interests.
Right to Restriction
You can request that q787 restrict the processing of your data in certain circumstances — for example, while a rectification request is being resolved.
q787 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures in place include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your q787 account has been accessed without your authorisation, please contact support immediately so we can lock the account and investigate.
q787 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. During registration, we require confirmation of age and use identity verification processes to enforce this requirement.
If q787 becomes aware that personal data belonging to a minor has been collected, that account will be closed immediately, the data will be deleted, and any associated transactions will be reversed where possible. If you believe a minor has accessed q787, please contact support immediately.
With your consent, q787 may contact you by email or push notification about bonuses, new game releases, Sports Betting promotions, PSL season offers, and other platform news. This consent is gathered during registration and can be managed at any time through your account settings.
You can opt out of marketing communications at any time without any effect on your account or your ability to use the platform. Regardless of your marketing preferences, q787 will continue to send you essential account communications — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the operation of your account and cannot be unsubscribed from.
q787 may update this Privacy Policy from time to time as the platform evolves, as new data processing activities are introduced, or in response to changes in applicable requirements. When material changes are made to this policy, we will notify registered players by email or through an in-platform notification before the changes take effect.
The current version of this Privacy Policy is always available at q787.app/privacy-policy and carries the date on which it was last updated. Continued use of q787 after a policy update has been notified constitutes your acceptance of the revised policy. If you do not agree with any changes, you should close your account before the updated policy comes into effect.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, the q787 support team is available 24/7 to assist you.
You can reach us through the live chat function on the q787 website or app, or by emailing the support address shown in the footer of this page. We aim to acknowledge all privacy-related requests within 48 hours and to resolve them fully within a reasonable timeframe — typically no longer than 30 days for complex requests.
Other important documents that work alongside this Privacy Policy
Terms and Conditions
The full rules governing your q787 account, betting, deposits, bonuses, and use of all platform services.
Read T&CsResponsible Gaming
Self-assessment tools, deposit limits, session controls, and guidance on healthy gaming habits at q787.
Responsible GamingFAQ
Common questions about accounts, payments in PKR, bonuses, technical issues, and betting rules at q787.
Visit FAQ18+ Only — Play Responsibly at q787
q787 is strictly for adults aged 18 and above. Gaming should be entertainment, not a financial strategy. Set a personal PKR budget before each session and use the self-management tools in your account settings to maintain control. Visit our Responsible Gaming page for practical guidance and self-assessment resources.
Register your free account and enjoy Casino, Slots, Live Casino, and Sports Betting in PKR — with the confidence that your personal data is handled responsibly.
By registering you confirm you are 18+ and agree to our Terms and Conditions and Privacy Policy.